CHANCE PRIVACY POLICY

Last Updated: March 2026

This Privacy Policy describes how Chance Studios, Inc. (“we”, “us”, “our”) collects, uses and discloses information about you when you use our website chance.live, applications, services, tools and features, or otherwise interact with us (collectively, the “Services”).

Please read this Privacy Policy carefully. By using any of the Services, you agree to the collection, use and disclosure of your information as described in this Privacy Policy. If you do not understand or agree to this Privacy Policy, please do not use or access the Services.

  1. CHANGES TO THIS PRIVACY POLICY

We may modify this Privacy Policy from time to time, in which case we will update the “Last Updated” date at the top of this Privacy Policy. If we make material changes to how we use or disclose information we collect, we will use reasonable efforts to notify you (such as by emailing you at the last email address you provided us or by posting notice of such changes on the Services) and will take additional steps as required by applicable law. If you do not agree to any updates to this Privacy Policy, please do not continue using or accessing the Services.

  1. COLLECTION AND USE OF INFORMATION

When you use or access the Services, we collect certain categories of information about you from a variety of sources. In addition to the specific uses discussed below, we may use this information to provide and improve the Services and to maintain our business relationship, including by enhancing the safety and security of our Services, providing customer support, complying with applicable legal obligations, enforcing any applicable terms of service and protecting our rights and the rights of our employees, users or other individuals.

Information You Provide to Us

Some features of the Services may require you to directly provide certain information, including information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features. Information that you directly submit through our Services includes:

  • Contact and account information, such as your email address, user name, social media handles, and favorite card. We use this information to create and maintain your account and provide the Services, and to communicate with you (including to tell you about products or services that may be of interest to you, to the extent you have consented to receiving marketing communications from us).
  • Identify verification information, such as government issued ID, address, birthdate, and biometric information, which we collect with your consent through our vendor, Persona, for the purpose of verifying your identity to enable redemptions and withdrawals. Chance does not directly collect, capture, receive, access, store, or otherwise obtain or process this data. To the extent Persona collects your biometric information, Persona will store such information for no more than 3 years. For more information on how Persona processes this information, please visit the Persona Privacy Policy.
  • Payment and subscription information, such as bank account, credit or debit card information and billing address, which is collected on our behalf by our payment processor(s). We use this information to process your payment and provide the Services, and to provide you with different account features and options.
  • User-provided content, such as comments or images submitted by you through the Services. We or others may store, display, reproduce, publish or otherwise use such content, and may or may not attribute it to you. Others may also have access to such content and may have the ability to share it with third parties. If you choose to submit content to any public area of the Services, your content will be considered “public” and will be accessible by anyone, including us.
  • Any other information you choose to provide us or otherwise include in communications with us, for example, when sending a message through the Services.

Information Collected Automatically

We and third parties also automatically collect certain information about your interactions with the Services, including through cookies, pixels or other tracking technologies (“Tracking Technologies”). This information is collected and used to tailor your experience with the Services, provide you with offers or promotions, run analytics, and better understand user interactions with the Services. Such information includes:

  • Device information, such as device type, operating system, unique device identifier and internet protocol (IP) address.
  • Location information, such as approximate location based on IP address and, if you choose to provide it, your precise geolocation.
  • Other information regarding your interaction with the Services, such as browser type, log data, date and time stamps, clickstream data (e.g., page requests, page views, how much time is spent on a page, content viewed or interacted with, text entered, etc.), interactions with marketing emails and ad impressions.

For further information on the use of Tracking Technologies and your choices, see the section below, Cookies and Other Tracking Technologies.

Information Collected from Other Sources

We may obtain information about you from outside sources, including information that we collect directly from third parties and information from third parties that you choose to share with us. Such information includes:

  • Information we receive when you choose to link any social media platforms to your account, such as X, Instagram, YouTube, TikTok, or Whatnot, which we use to maintain your account and login information. These partners provide information such as your name, email address and additional account information that is publicly available.
  • Information we receive from third-party analytics providers, advertising networks, and data brokers, which may include demographic data, usage and browsing information, interests, and interactions with advertisements. We use this information to better understand our users, improve our Services, and deliver more relevant experiences.

Any information we receive from outside sources will be treated in accordance with this Privacy Policy. We are not responsible for the accuracy of the information provided to us by third parties and are not responsible for any third party’s policies or practices. For more information, see the section below, Third-Party Websites and Links.

Deidentified Information

Finally, we may deidentify or anonymize your information such that it cannot reasonably be used to infer information about you or otherwise be linked to you (“deidentified information”) (or we may collect information that has already been deidentified/anonymized), and we may use deidentified information for any purpose. To the extent we possess or process any deidentified information, we will maintain and use such information in deidentified form and not attempt to re-identify the information, except for the purpose of determining whether our deidentification process satisfies legal requirements.

  1. COOKIES AND OTHER TRACKING TECHNOLOGIES

As described above, we and third parties use Tracking Technologies to collect certain information about your interactions with the Services. Most browsers accept Tracking Technologies automatically, but you may be able to control the way in which your devices permit the use of certain Tracking Technologies. If you so choose, you may block or delete certain Tracking Technologies from your browser; however, blocking or deleting cookies may cause some of the Services, including login features and general functionality, to work incorrectly. Your browser settings may allow you to transmit a “Do Not Track” signal when you visit various websites. Like many websites, our website is not designed to respond to “Do Not Track” signals received from browsers.

  1. DISCLOSURE OF YOUR INFORMATION

We may disclose your information for legitimate purposes subject to this Privacy Policy, including:

  • Vendors or other service providers who help us provide the Services, including for system administration, cloud storage, security, “know your customer,” customer relationship management, marketing communications, analytics, payment networks, payment processing, and the deployment of Tracking Technologies.
  • With another user, when you interact with another user on the Services or otherwise choose to share or make information visible to others. We also disclose your information to other users when you sign up for our Services via a referral link or invitation. The user that referred you may receive information indicating that you have chosen to use the Services, and information about your purchase history.
  • Professional advisors, such as auditors, law firms or accounting firms.

  • Third parties in connection with or anticipation of an asset sale, merger, acquisition, or other business transaction, including in the context of a bankruptcy proceeding or other restructuring matter.
  • For legal and security reasons and to protect our services and business, including to cooperate with law enforcement, judicial orders and regulatory inquiries, to detect and prevent against fraudulent or illegal activity, to exercise or defend legal claims and to ensure the safety and security of our business, employees and users, and to enforce our terms or other agreements.

We do not disclose your personal information to third parties for the third parties’ own direct marketing purposes, unless you have affirmatively agreed to such disclosure.

  1. THIRD-PARTY WEBSITES AND MATERIALS

We may provide links to third-party websites or platforms and display or make available content, data, applications or materials from third parties. If you follow links to sites or platforms that we do not control and are not affiliated with us, you should review the applicable privacy notice, policies and other terms. We are not responsible for the privacy or security of, or information found on, these sites or platforms, or the accuracy, completeness or reliability of third-party materials. Information you provide on public or semi-public venues, such as third-party social networking platforms, may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators.

  1. CHILDREN’S PRIVACY

Our Services are not intended for children, and we do not seek or knowingly collect any personal information about children. If we become aware that we have unknowingly collected information about a child, in particular any child under 13 years of age, we will make commercially reasonable efforts to delete such information from our database. If you are the parent or guardian of a child under 13 years of age who has provided us with their personal information, you may contact us using the below information to request that it be deleted.

  1. DATA SECURITY AND RETENTION

We have implemented commercially reasonable security measures designed to protect your personal information from unauthorized access, use or disclosure. However despite our efforts to protect your information, no security measures are impenetrable, and we cannot guarantee “perfect security.” Any information you send to us electronically, while using the Services or otherwise interacting with us, may not be secure while in transit. We recommend that you do not use unsecure channels to send us sensitive or confidential information.

We retain your information for as long as is reasonably necessary for the purposes specified in this Privacy Policy. When determining the length of time to retain your information, we consider various criteria, including whether we need the information to continue to provide you the Services, resolve a dispute, enforce our contractual agreements, prevent harm, promote safety, security and integrity or protect ourselves, including our rights, property or products.

  1. DATA TRANSFERS

We are based in the United States. If you are using the Services from outside the United States, please be aware that the information we collect from you may be transferred to, stored and processed in the United States or other countries outside your country of residence.

  1. HOW TO CONTACT US

Should you have any questions about our privacy practices or this Privacy Policy, please email us at support@chance.live or contact us at:

Chance Studios, Inc.

838 Walker Rd, Ste 21-2

Dover, DE 19904

United States

Phone: (802) 949-0565‬‬‬‬